The download-setup procedure is straightforward and hassle-free. It is clear that the team had only one goal in mind – to make TotalAV as friendly and welcoming as possible. The company did a fantastic job with the user interface: it is very easy to navigate, works flawlessly, and looks great.
Everything is cleverly laid out, and pretty much every popular topic is covered. Note: the users can only ask questions about billing over the phone, nothing else.įinally, there’s a knowledge base on the website, one that we highly recommend checking out before contacting support. But do keep in mind that it will take them hours to respond (with the live chat, you’ll get your answer within minutes). Or, you can always use the ticket system and send them an email.
All it takes to access the live chat is one click/tap it is available in seven languages, including Dutch and Portuguese.ĭuring this TotalAV review, our team ran a series of tests with the live chat and was impressed by how quick the agents are to respond. Look for it in the bottom right corner (it’s a blue button with “How Can We Help?” on it). One of the best things about TotalAV’s support is the live chat – it is equally fast, reliable, and always comes through with helpful, down-to-earth solutions. Naturally, support is also available with the other tiers, and it’s quite good. We just learned that if you’re looking for 24/7 Priority Support, you’ll have to purchase the most expensive plan. Let us talk about the packages, pricing, and the additional features next and see which one(s) will suit you best. However, several features are only available with the more expensive subscription plans. This is important: you’ll get all of the features mentioned above with the Essential Antivirus package.
The Web Browser Cleaner & Manager is an excellent tool for upping the security of your browser and making it work faster. And, by removing junk, you’ll get a lot of additional hard-drive space, not to say faster performance of the OS in total. The Optimization Tools are great at reducing startup times, getting rid of minor flaws, lags, and freeing up the CPU from unnecessary tasks. It does a great job of warning the user of potentially dangerous (“phishing”) sites. For example, Safe Site is a tiny application that can be downloaded separately from the antivirus (it’s also 100% free). This puts it right next to Kaspersky and McAfee (plus, you won’t be distracted by annoying pop-up messages that some antiviruses are known for).Īnd what about the optimization tools, you might ask? Here, they are called the System Boost Tools, and there are quite a lot to pick from. To put it simply – this is one of the least demanding solutions out there and it will be a perfect choice for people with old devices. For example, Bitdefender needs up to 700MB to function. As for RAM, Total AV review takes up approximately 200MB when it’s active, which is quite alright. This antivirus doesn’t require a top-notch CPU and will do well on an office computer or a below-average laptop.
Furthermore, it is known to work smoothly on slow machines with outdated operating systems.
In this regard, TotalAV is an excellent pick, as it won’t cause you any inconveniences even during a full scan. As for ransomware, only 76% of the dangerous URLs were blocked (again, a decent result, but not enough to compete with Bitdefender’s 99% rate).įor the average user, it is important to know that the antivirus won’t “freeze” his/her device while in the background. However, in both tests, McAfee and Kaspersky earned perfect 100% scores. The same result was achieved in blocking phishing sites, which is a well above average result (and on par with Avast, Avira, and AVG). In malware detection tests, this antivirus managed to detect 89% of the threats. We are happy to share the results with you. Therefore, our team of experts ran its own set of tests to see how TotalAV performs in real life.
That’s partially because it is a new product, and they just didn’t have enough time to test it properly. Sadly, there are no lab test results from any of these companies that could prove or deny TotalAV’s worth. SE Labs, MRG-Effitas, AV-Test, and AV-Comparatives are the biggest names on the market of independent, third-party testers. But are its protection mechanisms reliable? By the way, there’s also a remote firewall that serves as an additional layer of defense. It is very well capable of protecting your device from all kinds of malware, spyware, adware, and ransomware. Security-wise, TotalAV review is among the top-10 solutions on the market.